F.A.Q.
🐾 Frequently Asked Questions – Wanderpup Gear
Have questions about our products? Find answers to our most commonly asked questions below. If you need further assistance, feel free to contact us.
📌 General Product Questions
Our waterproof dog harnesses are designed for durability, comfort, and adventure. Made from stink-proof, easy-to-clean materials, they keep your pup fresh and secure, no matter where they explore.
Yes! Our waterproof dog collars are made with a coated webbing that repels water, mud, and odors. They won’t absorb moisture like traditional nylon or fabric collars.
📏 Sizing & Fit
Use our Dog Harness Sizing Guide to measure your pup’s neck and chest. We recommend a snug but comfortable fit for security.
Absolutely! Our harnesses come in multiple sizes to fit small, medium, and large dogs.
🧼 Care & Maintenance
Simply rinse under warm water and wipe dry. For deeper cleaning, use mild soap and scrub with a toothbrush if needed.
No! Our high-quality coated webbing is UV-resistant and built to last in all weather conditions.
🚚 Shipping & Returns
Orders are processed within 1-2 business days and typically arrive within 5-7 business days (USA & Canada). International shipping times vary.
We offer hassle-free returns within 30 days if the product is unused and in original condition. Visit our Shipping & Returns Policy for more details.
🔒 Safety & Durability
Yes! Our heavy-duty hardware and adjustable fit ensure your dog stays secure, even if they pull hard.
Definitely! Our waterproof dog leashes are saltwater-resistant and won’t absorb moisture, making them perfect for beach days.
💳 Order & Payment Questions
We accept Visa, MasterCard, PayPal, Apple Pay, and Shop Pay.
Yes! Once your order ships, you’ll receive a tracking number via email to monitor your package’s journey.
🏪 Wholesale & Bulk Orders
Yes! We offer bulk discounts for retailers. Contact us at hello@wanderpupgear.com for more info.
🎁 Miscellaneous
Yes! Our digital gift cards are perfect for dog lovers and available in multiple amounts.
You can reach us via email, live chat, or our Contact Us page.